Customer Experience Megatrends for Financial Services

 Webinar

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Customer Experience Megatrends for Financial Services

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Freaturing renowned customer experience expert Bruce Temkin, Managing Partner, The Temkin Group.

During this special webinar, Bruce uncovers the top 4 Customer Experience “MegaTrends” that are changing the face of the Financial Services Industry.

Learn how key focus areas like web self-service, voice of the customer, device

mobility and the power of social media are intersecting to change the way Financial Services customers interact with your organization

In this Webinar you will learn:

>>   “Megatrends” that are changing the face of Financial Services
>>   Insights from key financial services data across consumer demographics
>>   Financial Services delivering world class, multi-channel customer experiences